Venue Opening & Closing Times

• MGPAC and NBPAC: lobby and ticket sales will open 60 minutes prior to the scheduled start time. The seating area will open 30 minutes prior to the scheduled start time.
• Kirkpatrick Chapel: lobby and seating area opens at 30 minutes prior to the scheduled start time.

Estimated Performance Lengths
An estimated length of performance is indicated on the individual event pages on the Mason Gross website and are subject to change. “Mason Gross Event Calendar”

• Performances with external groups, guest artists, special occasions, talk backs, or multiple ensembles may increase estimated performance length times.
• Estimates are only for Mason Gross sponsored performances at the following venues: Nicholas Music Center, Victoria J. Mastrobuono Theater, Philp J. Levin Theater, Loree Dance Theater, Voorhees Chapel (Voorhees Choir only), Kirkpatrick Chapel, and NBPAC.
• Estimates are only for Mason Gross sponsored performances at the following performance times: Monday-Friday at 7:30pm, Saturday & Sunday at 2pm, 5pm, and/or 7:30pm. 
• If the performance is not listed below, contact the producing department for estimated performance length times.
• Dance performances have estimated performance length times of 90-120 minutes.
• Filmmaking performances have estimated performance length time of 120 minutes.
• Music Performances have estimated performance length time of 30 -150 minutes.
• Theater Performances have estimated performance length time of 90 -150 minutes.

Late Seating

• Late seating is subject to availability and late-seating times are determined by the sponsoring department.

• Latecomers will be seated at the discretion of management. Patrons are placed in a pre-determined section of the theater. Tickets may be exchanged for another performance in the same performance at the venue up to 30 minutes after the curtain time printed on the ticket.

• If a patrons leaves the theater during the performance for any reason, they will be re-seated at the discretion of the management.

Dress Code
By virtue of being in a university setting, the dress code is casual.

Cooling & Heating
Facility temperatures are a challenge to maintain. It is recommended that patrons dress in layers.

Photos & Videos
Audio or visual recording of any kind on any device is prohibited. The management reserves the right to confiscate and hold devices until the conclusion of the performance.

Cell Phones
Silence cell phones for the duration of the performance. If they cause a disturbance, they will be confiscated until the conclusion of the performance. The house manager can hold cell phones in case of an emergency.

Food & Beverage

• Food and beverages are not sold at MGPAC performances. Food and beverages are sold at NBPAC performances.
• Food and beverages are permitted in all MGPAC venue lobbies except NMC and are not permitted in the seating areas. Bottled water will be permitted for medical purposes only.

Smoking & Vaping

• Smoking is prohibited inside all MGPAC venues.
• Rutgers Tobacco-Free by 2023 policy covers all campuses – indoors and outdoors – and includes the use of all tobacco products. More info regarding this initiative: https://ipo.rutgers.edu/ru-tobacco-free.

Programming
Programming is determined by the presenting department. Every effort is made to make programming decisions in advance and keep information up to date. However, programming information is subject to change at any time.

Programs
Most performances now offer a QR code for digital programs and a limited amount of printed programs. Changes in programming may not be reflected in printed programs.

Lost & Found

• The MGPAC follows all Rutgers Institutional Planning & Operations (IP&O) Policies. Review this page before contacting the MGPAC Ticket Office: https://ipo.rutgers.edu/publicsafety/lost-found-nb
• Items found in venue seating or lobby areas at MGPAC performances are stored in the Main Ticket Office. Email during daytime ticket office hours with the title, date, and time of the performance at which the item was lost. Unclaimed items will be disposed of, donated, or turned into RUPD at the end of each semester.

Rutgers, The State University of New Jersey, maintains a comprehensive public-safety program aimed at serving all members of the campus community. Detailed information is available on the University Public Safety page.

MGPAC performances are staffed primarily by Rutgers students from across the university and disciplines. Full-time staff supervisors are always present to assist with any issues that student staff cannot resolve. Please ask a member of the student staff to contact a supervisor.

Cancellation decisions are made by the department sponsoring the performance.

Information about canceled or postponed performances will be available no later than after 10 a.m. for 2 p.m. and 5 p.m. performances; and after 2 p.m. for a 7:30 p.m. performances.

For performance status, check the Mason Gross website calendar, Facebook, Instagram, and Twitter feeds, or call the Ticket Office. Press 0 to hear access a message.

Refunds and exchanges may be available for performances canceled or postponed by the sponsoring department.

Rutgers DOTS Regulation
All parking regulations on Rutgers campuses are managed by the Rutgers University Department of Transportation Services (RUDOTS). RUDOTS parking regulations are in place 24 hours a day, 7 days a week. All Rutgers lots are permit lots. Visitor parking for MGPAC performances is available in the lots listed for each venue from 60 minutes prior to the scheduled

• All Visitors to Rutgers Campuses, Including Accessible: Parking registration required.
• Rutgers Faculty, Staff, and Students: Those with a current valid RUDOTS parking permit must follow all rules and regulations regarding lot assignment authorized by their particular permit. Rutgers faculty, staff, and students who do not have a permit authorizing parking in Rutgers lots, cannot park in Rutgers lots at any time.

Citations
The MGPAC Ticket Office cannot waive parking citations for any reason. Appeals must be made directly to RUDOTS: https://ipo.rutgers.edu/dots/parking/tickets-refunds.

Registration Links
Registration is free and applies immediately. Visitors only need to register once per month.

The registration links below redirects to the RUDOTS registration pages. When registering, enter email, state, license plate number, type of vehicle, and click Add. On the next page, click Register. A confirmation email will be sent after completion.

Daytime ticket office hours: Use the Weekdays Before 6:30pm registration link.

MGPAC Performances

Registration links coming soon.

Kirkpatrick Chapel Performances

Registration links coming soon.

Parking Lots
The lots listed below for each venue are subject to approval by RUDOTS. Use the parking lots indicated in the registration confirmation email. For specific locations, see Maps & Venues.

Mason Gross Performing Arts Center

• Venues: Main Ticket Office, Nicholas Music Center, Philip J Levin Theater, Victoria J Mastrobuono Theater, Loree Dance Theater, Schare Recital Hall in Marryott Music Building, Shindell Choral Hall in Mortensen Hall, Rehearsal Hall Room 104, and Voorhees Chapel.

• Parking Lots: Lots 79, 79A (Hickman Hall), and Douglass Parking Deck.

• Accessible parking: Available in designated spaces adjacent to Nicholas Music Center & lot 79A in front of Hickman Hall.

Loree Dance Theater

• Parking Lots: Douglass Parking Deck and Rutgers Lots 79, 79A (Hickman Hall).
• Accessible parking: Available in designated spaces in the Douglass Parking Deck.

Kirkpatrick Chapel

• Parking Lots: Refer to the parking registration confirmation email.
• Accessible parking: Available in designated spaces in between the Chapel and the Old Queens building as well as by Geology Hall. It is suggested that those who require accessible parking make arrangements for drop off and pick up at performances at Kirkpatrick Chapel.

New Brunswick Performing Arts Center

• Venues: Elizabeth Ross Johnson Theater, Arthur Laurents Theater.
• Registration not required.
• Parking is managed by the New Brunswick Parking Authority.
• Visit https://nbpac.org/visitor-information/directions/ for more information.

RU DOTS Lot Prohibitions
Unless otherwise indicated in the registration confirmation email, these Rutgers lots are prohibited.

• Lot 70: Adjacent to Douglass Deck.
• Lot 73: Marryott Music Building.
• Lot 74A: Gibbons Residence Hall.
• Lot 78: Loree Gym.
• Circle drive in front of the Mason Gross Performing Arts Center.

First-come, first-served accessible seating is available in the specified sections of the seating areas. Accessible seats are available until 10 minutes prior to the performance time. It is suggested that patrons call or email the ticket office in advance for more specific venue information.

For more parking information, visit the Parking section under Attending Performances.

In order to park in Rutgers University lots, visitors are required to register vehicles for accessible or non-accessible parking spaces. Accessibility tags are required in designated accessible parking spaces.

Accessible parking is limited. Patrons are welcome to be dropped off in front of our venues. After drop-off, patrons must park in the approved RUDOTS parking lots for that venue.